Video and Audio Help
Several of the Z-Vent items available have Video and audio available in order to assist the professional in the "how-to" of installation. On our online order page, click the icon to view a short video or click the icon for audio. These icons are located below the Z-Vent item. *Here are the s ...
Questions about Products not purchased From Cinnabar Equipment
We offer support only with produsts purchased from us, Cinnabar Equipment Co. Please contact the company you purchased from or call the Z-Vent corporate office at 1-800-654-5600 for support.
What are the clearances to combustibles ?
Here is the clearance to combustibles chart: Under the "Clearance Enclosed" section you will see an 8 inch clearance as the pipe passes thru a wall horizontally. This means that you need 8 inches clearance from all around the pipe, a 19 inch round hole if you are using 3 inch diameter pipe. The ...
What type of Clamps or Hangers can I use ?
You can use galvanized clamps or galvanized hanger straps,stainless steel is not required. The Z-vent intallation manual ( in a PDF below this article) lists when and where clamps and supports should be used. Cinnabar Equipment Co. ...
What are my Termination options ?
Here is a photo of the Z-Vent Horizontal termination options: The Termination Hood is the suggested termination because it has the exhaust blowing down and away from the building. It has a built-in Bird Screen like all the other termination options. The hot flue gas will discolor stucco,melt vi ...
Is the Z-Vent paintable ?
No, the manufacturer does not recommend painting the pipe. Cinnabar Equipment Co. http://www.ventingstore.com
Do I need Z-Vent Double-Wall for my Tankless Venting ?
Most Tankless manufacturers only require our Z-Vent AL29-4C single wall stainless steel.However, it's always best to check with your local building inspector because your local code may require doube wall. The clearance to combustibles is the same with either using single or double wall Z-Vent b ...
Can I Vent into my existing chimney ?
No, your exhaust pipe has to be vented all the way to the outside of the house or building. Venting to the chimney does not allow the chimney to draft the flue gas, resulting in carbon monoxide gas to stay in the chimney or settle back into the building. However, it is acceptable to vent thru a ...
Can I use Z-Vent pipe with another brand of pipe ?
No, even though Z-Vent is approved for Tankless water heaters and boilers,it can not be used with different manufacturers pipe. The connections are all different between manufacturers pipe so you would not have a safe venting system. Cinnabar Equipment ...
Can I Common Vent another Appliance with my Tankless ?
No, the Tankless water heater venting has to have its own separate vent pipe. Common venting with another appliance is against code and you tankless will not perform under that condition. Cinnabar Equipment Co. http://www.v ...
Where can I see a Z-Vent installation manual ?
If you have ordered from Cinnabar Equipment Co, an installation manual is included in each order. Also, an installation manual is available below under attachments in a .PDF format. As you are looking at the manual,please note the requirement of a condensate drain,clearance to combustibles durin ...
How far away from Doors & Windows for Termination ?
You installation manual should show the requirements as to the exit termination from doors and windows. If not,check your local code for their parameters. A PDF attachment on the bottom of this answer shows a Tankless water heater manufacturers termination requirements. This is only an example ...
What is the maintenance on Z-Vent pipe ?
The Z-Vent pipe, like any brand of vent pipe, should be inspected at least once a year to ensure the connections are secure, sealed correctly and for any signs of rusting or deterioration. It is not recommended to paint, insulate or coat the pipe with any sealant or chemicals. Z-Vent does have ...
Will a stainless steel chimney liner be OK for venting a Tankless?
No, a chimney liner (no matter the material) is not acceptable for venting a Tankless water heater. A flexible chimney liner is not a UL approved method and again, is unsafe. Many people think that this could be an alternative to the correct rigid Z-Vent pipe, but it is not. Again, we are deal ...