Category » Payments,Shipping & Returns

There were 5 questions found in this category:

1. When will I receive my order ?
   Located in Texas,we have one of the largest inventories of Z-Vent products in the country. When you're ordering your vent pipe from us,we know you are probably planning the installation soon. Because of this, your order is shipped complete and shipped ASAP. In fact, if your order is received by ...
2. How is my order shipped ?
   Most orders are shipped by FedEx ground from our Texas location.However, some Chimney Liners and Commercial Vent Pipe may be shipped from our east coast facility. If you need a faster shipping method such as Next Day air or 2nd. Day air, please call or E-mail for a rate quote. (903-645-2241) ...
3. How do I return an item ?
   Selecting the Product that meets your needs Our Website provides a great deal of information about the products we carry. In order to minimize the chance of ordering the wrong product for your needs, we will be glad to answer, to the best of our ability, any question you may have regarding you ...
4. Shipping and Billing outside the USA
   At this time,we do not ship items outside of the United States or accept international payments regardless on where the items are shipped. If you need a Z-Vent product and live in Canada, please call Z-Vent's Canadian office at 905-731-9411 for a dealer. Please call us for shipping charges to H ...
5. What are my payment options ?
   We accept Visa, Master Card, Discover and American Express. When paying on-line or phone, please give the correct name, address, zip code and phone number of your "bill-to" on your credit card. Incorrect information will delay the processing of your order. Currently we do not accept Internation ...