Product Knowledgebase and FAQs
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Do you have the products In-Stock ?
Located inTexas, we have one of the largest inventories of Z-Vent products in the country. When you're ordering your vent pipe from us,we know you are probably planning the installation soon. Bec...- How to Contact Us
Listed below is the contact information by category: Phone Orders only: 903-645-2241 8:30-3:30 ( central time) M-F * Product info,specs,dimensions, etc.can not be answered at the pho...
- Who do I call to ask product questions ?
We do not offer phone support for any product questions, specs, product dimensions, etc. Please use our FAQ-Knowledge base, it includes product dimensions, FAQ's and more ! http://www.ventingsto...
- How do I return an item ?
Selecting the Product that meets your needs Our Website provides a great deal of information about the products we carry. In order to minimize the chance of ordering the wrong product for your n...
- How is my order shipped ?
Most orders are shipped by FedEx ground from our Texas location.However, some Chimney Liners and Commercial Vent Pipe may be shipped from our east coast facility. If you need a faster shipping ...
- Shipping and Billing outside the USA
At this time,we do not ship items outside of the United States or accept international payments regardless on where the items are shipped. If you need a Z-Vent product and live in Canada, please c...
- When will I receive my order ?
Located in Texas,we have one of the largest inventories of Z-Vent products in the country. When you're ordering your vent pipe from us,we know you are probably planning the installation soon. Becaus...