What is Z-Vent ?
*Z-VENT vent pipe is made of AL294c stainless steel which is durable enough to use in hi-efficiency boilers and tankless water heaters. The acidic condensation produced in todays equipment will not ...
Why can't I use Double wall B-Vent on my Tankless or Boiler ?
Any other type of vent pipe will not have an air tight gasketed connection and will corode in a short period of time. This will cause a deadly carbon monoxide leak and could cause a fire. B-Vent, ev...
Should I use screws,sealant or tape to secure the Z-vent connections ?
NO, sealant,screws or tape should not be used to secure any connections on Z-vent pipe. The hi-temp gasketed end of the pipe is enough for a tight connection. Using screws will cause a leak of de...
Can I use insulation around the Z-Vent pipe ?
NO, insulation can not be used to insulate the pipe.( UL 1738 code) If you are in a cold climate area where a greater amount of condensation will be produced,use a Z-Vent condensate drain instead of ...
Is the Z-Vent cutable ?
Yes, Z-Vent is the only Brand of AL294c pipe that is cutable. You can use a hacksaw with a carbon steel blade to cut thru the non-gasketed end of the pipe. * Do not a vice to secure the pipe, anot...
What is the grey film inside the pipe ?
Please let me explain what it is that you are seeing on the inside of the Z-Vent pipe. What you see is a byproduct of the way that the Z-Vent pipe is cut as it comes off our tube mill machine at t...
Massachusetts Bulletin
Addendum to Z-Vent Model SVE Installation Instructions
Following are additional instructions required by The Massachusetts Board of Plumbing and Gas Fitters:
A. Modifications to NFPA-54, Chapt...
Do you have the products In-Stock ?
Located inTexas, we have one of the largest inventories of Z-Vent products in the country. When you're ordering your vent pipe from us,we know you are probably planning the installation soon. Bec...
How to Contact Us
Listed below is the contact information by category: Phone Orders only: 903-645-2241 8:30-3:30 ( central time) M-F * Product info,specs,dimensions, etc.can not be answered at the pho...
Who do I call to ask product questions ?
We do not offer phone support for any product questions, specs, product dimensions, etc. Please use our FAQ-Knowledge base, it includes product dimensions, FAQ's and more ! http://www.ventingsto...
Where can I see a Z-Vent installation manual ?
If you have ordered from Cinnabar Equipment Co, an installation manual is included in each order. Also, an installation manual is available below under attachments in a .PDF format. As you are looki...
What are the clearances to combustibles ?
Here is the clearance to combustibles chart: Under the "Clearance Enclosed" section you will see an 8 inch clearance as the pipe passes thru a wall horizontally. This means that you need 8 inches ...
Can I Vent into my existing chimney ?
No, your exhaust pipe has to be vented all the way to the outside of the house or building. Venting to the chimney does not allow the chimney to draft the flue gas, resulting in carbon monoxide ...
Will a stainless steel chimney liner be OK for venting a Tankless?
No, a chimney liner (no matter the material) is not acceptable for venting a Tankless water heater. A flexible chimney liner is not a UL approved method and again, is unsafe. Many people think th...
Video and Audio Help
Several of the Z-Vent items available have Video and audio available in order to assist the professional in the "how-to" of installation. On our online order page, click the icon to view a short vid...
Questions about Products not purchased From Cinnabar Equipment
We offer support only with produsts purchased from us, Cinnabar Equipment Co. Please contact the company you purchased from or call the Z-Vent corporate office at 1-800-654-5600 for support.
Can I Common Vent another Appliance with my Tankless ?
No, the Tankless water heater venting has to have its own separate vent pipe. Common venting with another appliance is against code and you tankless will not perform under that condition. ...
What are my Termination options ?
Here is a photo of the Z-Vent Horizontal termination options: The Termination Hood is the suggested termination because it has the exhaust blowing down and away from the building. It has a built-in...
Can I use Z-Vent pipe with another brand of pipe ?
No, even though Z-Vent is approved for Tankless water heaters and boilers,it can not be used with different manufacturers pipe. The connections are all different between manufacturers pipe so you wou...
Do I need Z-Vent Double-Wall for my Tankless Venting ?
Most Tankless manufacturers only require our Z-Vent AL29-4C single wall stainless steel.However, it's always best to check with your local building inspector because your local code may require doube ...